Rula Brings Clinically‑Guided AI Note‑Taking to Market to Accelerate Documentation and Patient Access

Rula Brings Clinically‑Guided AI Note‑Taking to Market to Accelerate Documentation and Patient Access

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Rula, a national behavioral healthcare provider that delivers accessible, insurance-covered care, announced the launch of Rula Recap, an AI-based note-taking tool that helps providers produce high-quality clinical documentation more efficiently, without sacrificing safety and accuracy.

Built in close collaboration with Rula's clinical leadership and thousands of providers across tens of thousands of visits, Rula Recap was created to address one of the most significant sources of administrative burden in mental healthcare: documentation. Providers estimate that Rula Recap has reduced note-writing time by 50%, with average time to complete a clinical note dropping from 19 minutes to 7 minutes during early testing.

never replace, clinical judgment, giving providers complete autonomy over all final notes. Rula Recap is optional for both providers and patients, HIPAA-compliant, and built with strong safeguards to keep patients' and providers' information secure, consistent with Rula's AI governing principles.

"Documentation is essential to high-quality care, but it can also take up to one-third of a provider's workday," said Dr. Doug Newton, Chief Medical Officer at Rula. "Our clinical team helped guide the tool's design from the start, ensuring it reflects best practices and strengthens the therapeutic process rather than disrupts it. Rula Recap gives providers more of what they need most: time and energy to focus on their patients, and the healing work they were called to do."

Rula Recap generates a draft note within minutes, capturing key details discussed during the session. Providers retain complete control: every note is editable, nothing is submitted without provider sign-off, and use of AI note-taking is optional for both providers and patients. Rula equips clinicians with clear guidance to introduce the tool transparently and ensure all parties are comfortable with its use.

"At Rula, we aren't building AI just because it's trendy; we're building it to solve the real problems providers face every day," said Assaf Ohana, SVP of Product at Rula. "Providers didn't enter this field to manage paperwork; they entered it to help people. This tool reflects our philosophy that AI should eliminate friction, support high-quality documentation, and protect the human connection at the center of care. Rula Recap is just the first proof point of what responsible, clinically grounded AI can do."

The launch comes at a moment when AI is rapidly expanding in mental healthcare, raising concerns about safety, accuracy, and responsible use. Rula Recap is governed by Rula's AI principles of patient safety and well-being, ethical responsibility, transparency and explainability, equity and fairness, compliance and accountability and ongoing validation and monitoring. This includes rigorous oversight, clinical involvement at every stage, and safeguards that prioritize patient safety and provider autonomy.

By reducing administrative burdens that limit provider capacity, Rula Recap advances the company's mission to make mental healthcare work for everyone. By easing documentation demands, Rula Recap empowers providers to serve more patients, and focus more fully on care, while preserving the quality, intentionality, and integrity of care.