Retail & E-commerce

Newegg Introduced Conversational AI to Enhance the Shopping Experience on Newegg.com

Newegg (Newegg Commerce, Inc., NASDAQ: NEGG), a global leader in computer and technology products, launched a full conversational AI shopping experience available at newegg.com/ai, letting shoppers move from idea to cart in one place. Through this new AI mode, customers can describe what they're looking for in plain language and refine through conversation – asking the assistant to swa

Revuze Brought AI Agents and Model Context Protocol to Consumer Brands and Retailers

Revuze, an AI-powered market intelligence platform for CPG and retail, launched its Agentic AI offering, a solution that gives brands multiple ways to operationalize consumer intelligence through ready-made autonomous agents, direct integration into internal AI systems via the Model Context Protocol (MCP), and Vee, Revuze's conversational AI assistant. The launch addresses a critical market gap.

Appriss Retail Expanded Retail Protection Capabilities With Launch of Agentic AI Platform Sidekick

Appriss Retail, the total loss platform for omnichannel retailers, announced the release of Sidekick, a workflow intelligence layer for returns, shrink, and incidents, natively built into the Appriss Retail platform. Unlike generic conversational chatbots that surface information, Sidekick acts on it by surfacing anomalies and trends, opening investigations, assigning work items, tracking out

Intuit Mailchimp Introduced Analytics AI to Deliver Actionable and Conversational Business Insights

Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, Mailchimp, and Intuit Enterprise Suite, announced Analytics AI*, a native conversational analytics agent in Mailchimp that connects performance across campaigns, audiences, and revenue to tell businesses what changed, why, and what to do nex

RefAssured Introduced Sales Signal to Enhance AI-Driven Lead Generation for Staffing Agencies

RefAssured, a provider of automated reference checking solutions, candidate fraud prevention, and comprehensive performance insight for the staffing industry, announced Sales Signal, the first staffing-specific solution to generate new warm leads for staffing sales reps, help agencies understand and unlock their ideal customer profile, and convert those leads into closed-won revenue – all fr

Centric Software Launched Centric AI Studio to Power the Future of Product Innovation

Centric Software® is proud to announce the launch of Centric AI Studio™, a generative AI platform designed to transform how consumer products are created, developed and commercialized. Building on Centric Software's market-leading concept to commercialization platform, Centric AI Studio extends AI directly into connected product workflows, enabling brands to accelerate product creat

Klarna Expanded AI Commerce Strategy with Shopping Search App in ChatGPT

Klarna, the global digital bank and flexible payments provider, launched the Klarna Shopping Search app in ChatGPT, bringing real-time product discovery directly into the conversation. The launch comes as AI-powered product search reshapes online retail: during the 2025 holiday season, traffic from AI platforms to retail sites grew nearly 700%, with those shoppers converting at 31% higher ra

WiseStamp Transformed Email Signatures into AI-Powered Marketing Channels

WiseStamp, the world's leading email signature management platform, announced the launch of its AI offering, including AI Designer, Template Gallery, and enhanced Signature Studio, making it the first email signature platform to bring artificial intelligence to every stage of email signature creation, customization, and deployment. The release addresses a workflow that has quietly cost enter

CaptivateIQ Brought Purpose-Built AI to Revenue Operations with New Agents

CaptivateIQ, the intelligent sales performance management platform, launched CaptivateIQ Agents, a portfolio of AI agents purpose-built for every stage of the compensation and sales planning lifecycle. The company made this announcement on stage at Captivate, its annual user conference held in Austin, Texas. Compensation design and sales planning are among the most complex, high-stakes workflows

Pacdora Expanded Its Platform with Production-Ready AI Packaging Tools

Pacdora, the browser-based packaging design platform used by over 4.5 million designers and brand teams worldwide, announced the launch of AI Creation, a new capability that generates packaging design artwork directly on production-accurate dielines. By connecting creative generation to structural requirements in a single platform, AI Creation enables teams to move from concept to print-ready

Shoplazza Released Unified AI Agent Suite to Reinvent eCommerce Operations

Shoplazza, a leading global commerce platform, announced the launch of the world's first AI native commerce operating system recently, along with a unified suite of AI agents designed to execute across the entire ecommerce lifecycle. The release marks a major step forward in the company's evolution from a traditional software platform to an AI-driven commerce infrastructure built for global scale.

Deliverect Ignited Restaurant Innovation with AI Agents and Smart Assistants

Deliverect, the global restaurant technology platform serving more than 95,000 locations across 78 countries, launched Deliverect AI: a digital workforce of autonomous agents and smart assistants that continuously rewrite digital restaurant menus to increase revenue, resolve technical issues before they cost operators money, and replace labour intensive manual tasks that have historically taken we

BLAZE Rolled Out Herbie AI to Transform Cannabis E-Commerce Personalization

BLAZE, the industry-leading retail technology suite for cannabis dispensaries, announced the launch of Herbie AI Budtender, a groundbreaking virtual cannabis concierge designed to revolutionize the digital shopping experience. This launch is a continuation of a strategic pivot for BLAZE into a new era of AI-driven automation, prioritizing labor savings and increased digital ROI for cannabis r

gateretail and JK Tech Formed a Strategic Partnership to Scale AI Inflight Retail

gateretail and JK Tech have announced the next phase of their strategic partnership, expanding their collaboration to further advance AI-powered inflight retail intelligence through the evolution of the AI-Powered Inflight Retail Operations Planning Suite, powered by JK Tech's JIVA Agentic AI Orchestrator. Building on the foundation of their existing alliance, this will strengt

MagicLinks Announced AI Shelf™ to Advance AI-Powered Product Discovery for Brands

MagicLinks, the creator commerce platform powering more than $12.3 billion in gross merchandise value across 10-plus years of YouTube campaigns, announced the launch of AI Shelf™, a first-of-its-kind intelligence system that helps brands establish authority in AI-generated product discovery. The launch comes as AI answer engines — including ChatGPT, Perplexity, Gemini, and others &mdas

Shippo Strengthened Shipping Intelligence with New AI-Powered Analytics Tools

Shippo, the leading shipping platform for modern e-commerce, announced the next phase of Shippo Intelligence. The update introduces new AI-powered insights and enhanced analytics designed to help merchants quickly identify issues, reduce costs, and improve delivery performance. The latest release introduces weekly AI-generated insights emails and new analytics capabilities that surface important

3Sixty Launched AI Marketplace Intelligence Tool to Improve Extended Stay Pricing Transparency

As corporations deploy employees, project teams, and mobile workforces across global markets, pricing for extended stay accommodations can shift rapidly due to changes in supply, demand, and local availability. These fluctuations can make it difficult for travel, procurement, and mobility teams to ensure they are receiving fair and competitive rates. To address this challenge, 3Sixty has introduc

POP.STORE Debuted Agentic AI Commerce Platform to Power Creator Economies

POP.STORE announced ECHO-ME, the first agentic AI commerce platform built specifically for creators. Where other AI tools automate tasks, ECHO-ME runs the business, monitoring comments and DMs across Instagram and Facebook, detecting brand deal opportunities, ranking followers by engagement, and converting fan interactions into revenue. It accomplishes this while responding in the creato

Bluecore Expanded Its Platform With Launch of Autonomous Marketing Agent for Retail

Bluecore, a retail shopper identification and customer movement technology, announced the launch of Marketing Agent, a retail-informed agentic system that transforms how marketing teams understand performance and take action. Built directly into BluecoreAI and shaped by real retailer workflows, Marketing Agent acts as an analyst and operator, moving teams from insight to execution in seconds rathe

Rollick Launched AI Assistant to Turn Shopper Conversations Into Measurable Action

Rollick, Inc., a leading provider of digital retailing and customer engagement solutions for the outdoor recreation industries, announced the introduction of the Rollick AI Assistant. Designed to help OEMs engage shoppers more effectively online using conversational AI functionality, the solution's primary objective is to turn real-time conversations into meaningful action. Compliant with Rollick

Aesthetic Introduced FindGPT to Transform Fashion Discovery With AI-Powered Shopping

Aesthetic, the company building the shopping layer for the modern internet, announced the launch of FindGPT, an AI-powered discovery app that makes any outfit or post instantly shoppable. Whether it's an Instagram outfit, creator GRWM, or celebrity street style, FindGPT turns moments of inspiration into personalized shopping experiences. By tagging or messaging @FindGPT, users rece

Balenciaga and Intelo.ai Formed Strategic Partnership to Shape the Future of Intelligent Retail

Balenciaga, the global luxury fashion house, and Intelo.ai, a leader in Agentic AI for retail merchandising and planning, announced a strategic partnership to help transform Balenciaga's global retail operations. This collaboration centers on the integration of Intelo.ai's Collaborative Intelligence Agent Network, a suite of specialized AI agents designed to augment human decision-making and maste