Business Intelligence

NiCE and Konecta Aligned to Deliver AI-Powered Customer Experience at Scale

NiCE (Nasdaq: NICE) NiCE announced a strategic partnership with Konecta, a global leader in customer experience (CX) and digital services, to accelerate the deployment of next-generation, AI-powered solutions across global markets. At the core of this partnership is NiCE’s CX AI platform, CXone, recognized as a leading Contact Center as a Service (CCaaS) solution, along with NiCE

Avaya Infinity® Aligned with avatarin Robots to Create Omnichannel AI Experiences

Avaya, a global leader in enterprise software solutions, announced that avatarin Inc., a Tokyo-based startup spun off from ANA Holdings Inc. that focuses on developing AI and robotics, selected Avaya Infinity® to modernize its communications ecosystem. This unique customer experience application seamlessly orchestrates AI-powered social robots with chat and phone. Leveraging Avaya’s

AirOps Rolled Out Quill, an AI Agent for Continuous Content Optimization

AirOps, the leading growth platform for AI search, announced Quill, an AI agent lead that acts as an extension of the marketing team. Quill monitors, creates, refreshes, and optimizes content so brands increase visibility in AI Search. Customers like Parallel and Asana are already seeing a significant increase in AI search citations, as high as 165%, and competitive share of vo

Global Payments Announced AI-First Genius Handheld for In-Person Commerce

Global Payments Inc. (NYSE: GPN), a leading payment technology and software company that powers commerce for businesses of all sizes worldwide, announced an AI-first Genius™ handheld designed for both the physical demands of frontline environments and AI advances that are transforming how businesses run. Sleek and rugged, the ultra-thin handheld slips easily into standard aprons and poc

UL Solutions Introduced AI-Powered Carbon Footprint Calculation Software

UL Solutions Inc. (NYSE: ULS), a global leader in applied safety science, announced the launch of an AI-powered ULTRUS UL 360 software capability designed to help organizations calculate product carbon footprints and improve the quality of supplier emissions data used in carbon accounting and reporting. “Companies are being asked for product-level carbon information more often, and Scope 3

ShengShu Technology Brought AI-Powered Ad Creation to Market with Vidu Claw

ShengShu Technology announced Vidu Claw, the first step toward building the AI CMO, starting from video. More than just a production tool, Vidu Claw acts as a genuine creative partner that integrates into marketing operations to plan campaigns and produce content. It delivers the strategic oversight of a world-class executive without the traditional constraints of human bandwidth, working hou

AdMax Local Announced AI Integration for Franchise Management Portal

AdMax Local (AML), a leading digital marketing partner for SMBs, franchises, and multi-location businesses, announced the next evolution of its proprietary Franchise Management Portal (FMP): AI Insights, a new capability delivering automated channel audits, campaign diagnostics, and data-driven recommendations within the platform franchise partners rely on daily. The FMP was built to solve a pers

Smokeball Announced Archie AI: Next Generation for AI-Driven Legal Work

Smokeball, the leading cloud-based practice management platform for small to mid-size law firms, announced a major evolution of its integrated legal AI. Smokeball's AI matter-assistant, Archie AI, is delivering unparalleled efficiency gains through its agentic reasoning built directly into legal professionals' daily work and matters. Archie is embedded directly into where legal work happens&mdash

Transfix Introduced AI-Powered Shipment Troubleshooting to Accelerate Freight Operations

Transfix, a leading transportation management system (TMS) provider for freight brokers and 3PLs, launched a new AI-powered shipment troubleshooting capability that compresses shipment investigations from 15 to 30 minutes of manual work into roughly 30 seconds of self-service review. The capability is now available across the Transfix TMS. The new tool gives brokerage support and operations teams

Nucleus Biologics Introduced NB-Lux™ AI for End-to-End Bioprocess Optimization

Nucleus Biologics, a leading provider of custom cell culture solutions and manufacturing technologies for advanced therapies, announced the launch of NB-Lux™ AI, a next-generation digital ecosystem designed to streamline media and buffer manufacturing and management. NB-Lux™, launched in 2020, was the first cloud-based ordering portal. NB-Lux™ AI builds upon that foundation

Push Security Expanded Browser Security with Agentic AI Threat Hunting

Push Security, the most powerful AI-native security tool in the browser, announced a major evolution of its platform, introducing an AI-native, agentic approach to threat hunting and detection engineering within its Secure Enterprise Browser extension. This new capability positions Push at the forefront of the emerging Secure Enterprise Browser (SEB) category, delivering faster, more accurate dete

Vestmark Announced Pulse to Streamline Wealth Management Workflows

Vestmark, Inc., a leading provider of wealth management technology and services, announced Vestmark Pulse, the first-of-its-kind AI intelligence solution that enables wealth managers to have 24/7 insight into their clients’ portfolios. Pulse works continuously in the background, monitoring portfolio positions, SEC filings, market news and events, and client CRM data to identify when attenti

Kainam Launched Mirador to Accelerate AI-Powered App Development

Kainam, the AI-native Augmented Performance Management platform, announced the launch of Mirador, a breakthrough AI-powered application builder designed to help organizations transform industry expertise into fully functional business applications—without the need for specialized data engineering or data science teams. As organizations accelerate adoption of artificial intelligence, da

Circle Debuted AI Framework for the Emerging Agentic Economy

Circle Internet Group, Inc. announced the launch of Circle Agent Stack, a new set of services and tools designed for the agentic economy, including products that help enable agents as autonomous economic actors. Initial products in Circle Agent Stack include Circle CLI (Command Line Interface), Agent Wallets, Agent Marketplace, and Nanopayments powered by Circle Gateway. Togeth

Rialtic and Exponential AI Merged to Strengthen Healthcare Payment Intelligence

Rialtic, a cloud-based enterprise platform for healthcare payment accuracy, and Exponential AI, a leader in real-time healthcare AI decision intelligence, announced a definitive agreement to merge the two organizations, bringing together two of the industry’s most consequential innovators in agentic learning and claims intelligence. This strategic move creates a unified platform designed to

Semify Introduced Scalable AI Optimization Service for Agency Growth

Semify, a leading white-label digital marketing platform, announced the launch of its AIO service, an AI Optimization service designed to help marketing agencies deliver comprehensive digital visibility to their clients. Semify’s AIO offering is backed by rigorous testing, a highly skilled team working in a scalable workflow, and measurement software (powered by Dragon Metrics) across four m

ImageKit Introduced DAM Agent for AI-Powered Digital Asset Management

ImageKit, an AI-powered digital asset management and media delivery platform, announced the launch of DAM Agent, a native AI assistant built on top of the ImageKit DAM. Available currently to all ImageKit users at no additional cost, the DAM Agent brings a conversational interface to complex digital asset management workflows, helping teams execute multi-step operations across asset discover

Burke and BrandRank.AI Formed Alliance to Strengthen AI Marketing Analytics

Burke, Inc., a global data-driven insights consultancy, and BrandRank.AI, an AI-driven brand analytics platform, announced a strategic partnership to help brands compete in a marketplace increasingly shaped by artificial intelligence. As AI transforms how consumers discover, evaluate, and choose brands, the partnership combines Burke's deep understanding of consumer behavior with BrandRank.A

5W and Haute Living Introduced AI Visibility Index for Designers and Architects

5W, the AI Communications Firm, and Haute Living launched the Designer AI Visibility Index — a research and audit framework that measures how interior designers, architects, and creative studios appear across ChatGPT, Claude, and Perplexity, the platforms where ultra-high-net-worth homeowners now begin their search for design talent. The Index is paired with the Haute Design Networ

Addepar Rolled Out ADX to Strengthen Data-Driven Investment Workflows

Addepar, a global data and AI platform for investment professionals, announced the launch of Addepar Data Exchange (ADX), a managed data environment within the Addepar platform that enables firms to unify, govern and activate their data to power investment workflows, analytics and AI at scale. ADX enables firms to securely ingest and synchronize investment data across complex, multi-system

Poston Communications Introduced PostonAI for Marketing and Communications

Poston Communications announced the launch of PostonAI, an agentic artificial intelligence platform, solution and consultancy that puts decades of legal and professional services marketing context and expertise directly into the hands of law firm, legal department, legal tech, and legal association business development and communications departments. Designed to be deployed immediately with no len

SaffronOne.ai Demonstrated AI-Powered Zoho One Capabilities at Zoholics Houston

SaffronOne.ai, an AI-powered authorized Zoho implementation partner, announced it will showcase its "AI-Powered Zoho Operating System" approach at the upcoming Zoholics conference in Houston, introducing a new way for businesses to move beyond traditional software implementation and build intelligent, automated operating systems on Zoho One. Designed for solopreneurs, entrepreneurs